These Terms and Conditions govern your use of the zs99 platform, including account registration, deposits, withdrawals, bonuses, and all gaming activity. Please read them carefully before creating your account or placing any bets.
These cards summarise the most important aspects of your agreement with zs99. The full legal text follows below.
You must be at least 21 years of age to register and play on zs99. Age verification is mandatory as part of the KYC process. Providing false age information will result in immediate account suspension and forfeiture of any balance.
zs99 supports JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency. All transactions are processed in PKR. Withdrawals require completed KYC and are subject to anti-money laundering checks before release.
All bonuses are subject to wagering requirements stated at the time of the offer. Bonus funds cannot be withdrawn until the applicable wagering threshold is met. Abuse of promotional offers may result in account review.
Creating multiple accounts, using automated betting software, engaging in match-fixing, or attempting to exploit software errors are strictly prohibited. zs99 reserves the right to suspend accounts and void winnings where abuse is confirmed.
You are solely responsible for maintaining the confidentiality of your zs99 login credentials. Any activity conducted through your account is your responsibility. Report suspected unauthorised access to our support team immediately via live chat.
zs99 provides self-exclusion, deposit limits, and session reminders to all players. Gambling must remain entertainment. If you believe you may have a problem, use the responsible gaming tools in your account settings or contact our support team.
Welcome to zs99 ("zs99", "we", "us", or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", or "your") and zs99 governing your access to and use of the zs99 website available at https://zs99.im, including all sub-pages, services, games, betting markets, promotions, and any related features (collectively, the "Platform").
By registering an account, accessing the Platform, or placing any bet or wager, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
Important: If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following notification of any changes to these Terms constitutes acceptance of those changes.
zs99 operates under an international gaming licence and is committed to providing a fair, transparent, and responsible gaming environment for all players across Pakistan, including those in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions of the country.
The zs99 Platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you warrant and represent that you meet this minimum age requirement. zs99 has a zero-tolerance policy for underage gambling and will immediately suspend and permanently close any account where it is determined that the account holder is below the minimum age. Any funds held in such an account will be returned to the payment source after deducting any bonuses or winnings accrued.
The Platform is made available to residents of jurisdictions where online gambling is not expressly prohibited by applicable local law. It is your sole responsibility to ensure that accessing and using the Platform is lawful in your jurisdiction. zs99 makes no representation as to the legality of its services in any specific location outside its licensed territory.
To create a zs99 account, you must:
Each player is permitted to hold only one registered account on the zs99 Platform at any given time. Creation of multiple accounts — whether under the same or different personal details — constitutes a material breach of these Terms and will result in all associated accounts being suspended, winnings voided, and balances forfeited pending investigation.
Strictly Prohibited: Registering on behalf of another person, using false identity documents, or circumventing geographic restrictions via VPN or proxy services are all grounds for permanent account closure and forfeiture of funds.
zs99 is required to verify the identity of all players before processing any withdrawal request. KYC verification may require submission of one or more of the following documents: a valid government-issued identity card (CNIC), passport, or driving licence; proof of residential address (utility bill or bank statement dated within 90 days); and proof of payment method ownership where applicable. zs99 reserves the right to request KYC documentation at any stage of the player relationship, including at account registration.
You are solely responsible for maintaining the security and confidentiality of your zs99 login credentials, including your password and any two-factor authentication codes. You must not share your login details with any third party. zs99 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain adequate credential security. If you suspect your account has been compromised, contact our 24/7 support team via live chat immediately.
All zs99 accounts are denominated in Pakistani Rupees (PKR). Deposit and withdrawal transactions are processed in PKR. Where cryptocurrency deposits are made, the equivalent PKR value at the prevailing market rate at the time of the transaction will be applied.
An account is classified as inactive if no login activity has been recorded for a continuous period of 12 months. zs99 reserves the right to apply an inactivity fee of PKR 500 per month to inactive accounts once the 12-month threshold is reached, subject to the account balance not being reduced below zero. Players will be notified by email prior to any inactivity fee being applied.
zs99 currently supports the following deposit and withdrawal methods for Pakistani players:
zs99 reserves the right to add, modify, or remove payment methods at its discretion. Players will be informed of any material changes to available payment options.
Deposits made via JazzCash and EasyPaisa are typically credited to your zs99 account within minutes of confirmation. Bank transfer deposits via HBL, UBL, and Meezan Bank may take between one and three business days depending on the originating bank's processing times. Minimum deposit amounts and any applicable fees are displayed at the point of transaction initiation.
Withdrawal requests are subject to the following conditions:
zs99 is committed to full compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) obligations. All transactions are monitored. zs99 reserves the right to place holds on accounts, delay withdrawals, or report suspicious activity to relevant authorities where required by law. Players are strictly prohibited from using the Platform to launder funds of any origin.
Note: zs99 does not charge deposit fees on JazzCash or EasyPaisa transactions. Standard network operator charges may apply on the player's end depending on their mobile account type and tier.
All bonuses, free spins, cashback offers, reload promotions, and any other promotional incentives offered by zs99 ("Bonuses") are subject to the specific terms and conditions stated for each individual offer. In the event of any conflict between these general Terms and the specific terms of an individual promotion, the specific promotional terms shall prevail.
Bonus funds are credited to a player's bonus balance and are subject to wagering requirements ("Playthrough") before they may be transferred to the withdrawable real-money balance. The applicable wagering multiplier for each bonus is stated at the time the offer is presented. Unless stated otherwise, wagering requirements must be completed within 30 days of the bonus being credited. Failure to meet the requirements within the stated period will result in the bonus and any associated winnings being removed from the account.
zs99 employs sophisticated pattern-detection systems to identify bonus abuse. Activities that constitute bonus abuse include but are not limited to: hedging bets to guarantee profit regardless of outcome while a bonus is active; using multiple accounts to claim a single-offer promotion; coordinated play with other accounts to exploit bonus structures; and any other strategy designed to circumvent the intended purpose of a promotional offer. Confirmed bonus abuse will result in bonus funds being voided and may lead to permanent account suspension.
From time to time, zs99 offers promotions tied to specific sporting events, including Pakistan Super League (PSL) seasons, international cricket series, and other events. These promotions are subject to additional sport-specific terms and are only available for the duration stated in the relevant offer.
All sports betting markets on zs99, including cricket, football, and other events, are governed by the specific betting rules published on the Platform for each sport. Bets are accepted at the odds displayed at the time of placement. zs99 reserves the right to void bets in the event of obvious pricing errors, data feed failures, or where the integrity of an event is reasonably in question.
All casino games available on the zs99 Platform — including slots, video poker variants such as Deuces Wild, live dealer tables, and specialty games — use certified random number generation technology audited by independent third parties. Return-to-player (RTP) percentages are published for all applicable games. The house edge is a standard feature of all casino games and is not a guarantee of loss on any individual session.
In the event of a technical failure, disconnection, or software malfunction during a game or bet, zs99 will use all available system logs to determine the outcome of the affected round or wager. Where a definitive outcome cannot be established, the wager amount may be returned to the player's balance at zs99's sole discretion. zs99 is not liable for losses resulting from connectivity issues on the player's end, including mobile data interruptions.
The following activities are strictly prohibited on the zs99 Platform:
Violations of any of the above may result in account suspension, permanent ban, voiding of all pending and historical winnings related to the prohibited activity, and referral to law enforcement authorities where applicable.
All content on the zs99 Platform, including but not limited to the zs99 brand name, logo, website design, graphics, game interfaces, software, text, and data compilations, is the exclusive intellectual property of zs99 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms.
You may not copy, reproduce, distribute, publish, transmit, modify, or create derivative works from any Platform content without the prior written consent of zs99. Unauthorised use of any zs99 intellectual property may result in civil and criminal liability under applicable intellectual property law.
zs99's collection, use, storage, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By registering an account and using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.
zs99 does not sell or rent personal data to third parties for marketing purposes. Data is shared with payment processors, KYC verification services, and regulatory authorities only as strictly necessary to provide the Platform's services or to comply with applicable legal obligations.
zs99 is firmly committed to promoting responsible gambling practices. Gambling is intended to be a form of entertainment and must never be treated as a source of income, a means to recover financial losses, or an escape from personal problems. zs99 provides the following responsible gaming tools, all accessible from your account settings:
If you are concerned about your gambling behaviour or that of someone you know, zs99 strongly encourages you to seek assistance from a qualified counsellor or responsible gaming support organisation. Our 24/7 live chat team can assist you in activating any responsible gaming tool immediately upon request.
Age Restriction: zs99 strictly enforces the 21+ age policy. If you are aware of a minor attempting to access the Platform, please contact our support team immediately. zs99 cooperates fully with all guardians and responsible gaming authorities to prevent underage gambling.
To the maximum extent permitted by applicable law, zs99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of or inability to use the Platform, regardless of whether such damages were foreseeable or whether zs99 had been advised of the possibility of such damages.
zs99's total aggregate liability to any player for any claim arising out of or relating to these Terms or the Platform shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit zs99's liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.
You may close your zs99 account at any time by contacting our support team via live chat. Prior to closure, any pending withdrawal requests must be processed and any active wagering requirements must be settled. Real-money balances will be returned to your verified payment method upon successful completion of any outstanding KYC requirements.
zs99 reserves the right to suspend or permanently close any account, at its sole discretion, for any of the following reasons:
Where an account is closed for legitimate breach of these Terms, zs99 may withhold all or part of the account balance pending the outcome of any investigation. Where no breach is confirmed, any verified real-money balance will be returned to the player.
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the jurisdiction in which zs99 holds its international gaming licence. Any disputes that cannot be resolved through our internal complaints process shall be referred to binding arbitration under the rules of the applicable licensing authority's dispute resolution framework.
Nothing in this clause shall affect your statutory rights as a consumer under the laws of Pakistan or any other applicable jurisdiction.
zs99 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, zs99 will provide reasonable advance notice via the Platform or by email to the address registered on your account. The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the effective date of any revised Terms constitutes your acceptance of the updated agreement. If you do not accept the revised Terms, you must close your account before the effective date of the changes.
If you have any questions, concerns, or complaints relating to these Terms or your use of the zs99 Platform, please contact our support team through any of the following channels:
zs99 aims to acknowledge all written complaints within 48 hours and to provide a full response within 14 business days. For responsible gaming queries, including self-exclusion requests, our team is committed to acting on your request immediately upon receipt.
For responsible gaming support, account closures, or self-exclusion requests, our live chat team is available around the clock and will action your request the same day it is received.
Now that you've reviewed the zs99 Terms and Conditions, you're fully informed and ready to get started. Log in to your existing account or explore everything the zs99 casino has to offer.